When your child has pain or a fever, it can be worrying. Our pharmacy team can provide practical advice, assess common symptoms and help you understand the next steps.
Helpful advice and appropriate treatment for common childhood pain and fever symptoms.
A fever means your child’s body temperature is higher than normal. A temperature of around 38°C or above is generally considered a fever.
Fever is often part of the body’s response to an infection, such as a cold or viral illness. Although fever can make children uncomfortable, many childhood fevers are not serious.
Pain is one of the ways the body signals that something may not be right. Children may describe pain differently, and sometimes their behaviour provides useful clues.
Many mild fevers and common childhood aches can be managed with appropriate care and advice. However, it is important to seek professional guidance when symptoms are unusual, severe or persistent.
Listen to your concerns and ask about your child’s symptoms.
Assess relevant symptoms and, where appropriate, temperature.
Recommend suitable treatment and explain how to use it safely.
Provide practical advice for managing symptoms at home.
Recommend medical assessment when your child needs further care.
Advice about monitoring temperature and suitable symptom relief.
Help understanding symptoms and deciding what care may be appropriate.
Guidance about symptom relief and when further assessment may be needed.
Advice about common causes, symptom management and appropriate next steps.
Practical support for common minor illnesses and associated discomfort.
If you are unsure whether the pharmacy can help, speak with our team before choosing treatment.
Eligibility for children's pain and fever services depends on your pharmacy, local healthcare arrangements and your child's individual needs.
Our pharmacy team can assess the situation and explain whether the service is suitable for your child.
Eligibility, age limits, funded treatment and available medicines can vary by location and service. Please contact our pharmacy team for the current requirements before relying on this information.
Pharmacy support is appropriate for many common symptoms, but some situations require urgent medical assessment. Seek urgent medical help if your child:
If you are worried about your child's immediate safety, seek emergency medical care rather than waiting for a pharmacy consultation.
Tell us about your child's symptoms, temperature and any concerns you have.
Our pharmacist will ask relevant questions and assess whether pharmacy care is appropriate.
Where appropriate, we can provide suitable treatment and advice about managing symptoms.
If your child needs additional assessment, we will recommend the appropriate next step.
The cost of children's pain and fever treatment can depend on your location, eligibility, the medicine supplied and whether the service is funded or privately provided.
You do not have to work out the next step alone. Speak with our pharmacy team for practical advice, symptom assessment and guidance about appropriate care.
